Questions we hear at measures around the lake

Because every panel we make is measured to your window, and the price moves with size, material and configuration. A "from" price on a website is either meaningless or bait, and we'd rather be neither. The in-home measure and the written quote are free; that's the honest version of pricing.

We walk the rooms with you, measure every opening, hold samples up in your actual light, and talk through material, blade width and tilt for each window. You get a written, itemised quote afterwards. No obligation, and nobody camps in your lounge room doing a pressure pitch; it's a measure, not a performance.

It depends on what you choose and how supply is running, so we answer it at the measure, honestly, for your actual job. What we won't do is print a universal timeframe here that becomes fiction the week supply hiccups.

Any warranty terms that apply to your job are set out in writing with your quote, specific to the products chosen. We don't make blanket promises on a website; the written version is the one that means something.

One channel, watched properly. The form comes straight to the team, nothing gets lost in a voicemail queue, and it works at whatever hour the glare annoyed you. Once your enquiry is in, we arrange everything else with you directly.

Aluminium and PVC lead anywhere the salt reaches, which around here means the waterfront and most streets east of the Pacific Highway. Basswood timber does its best work in the hills. The long answer, with the trade-offs, is in the materials guide.

89mm is the all-rounder; 114mm earns its place on big view windows; 63mm suits small openings and wet rooms. The blade-width guide has the sight-line arithmetic, and the tilt planner lets you feel the difference.

Hidden tilt gives the clean modern line and is our default where the window is the view. The visible front rod suits classic brick homes and hands-on owners who like the traditional look. Both are shown at the measure.

Yes: bi-fold panels that concertina clear, or bypass panels that slide behind one another. It's a higher-spec job than a window and one of our favourites; the doors end up as usable as ever with shade and privacy added.

Shaped shutters (arches, rakes, rounds) are made to the opening. They're a custom conversation, which is what the measure is for.

Yes, and it's most of the repair work we do. Stiff tilt rods, seized hinges, dropped louvres, panels out of square: assessed straight, priced before work starts. Details on the repairs page.

The whole City of Lake Macquarie, both shores, hills included. The areas pages explain how the spec changes around the water; if your suburb isn't named there, it's still covered.

Yes: shopfronts, consulting rooms, cafes and unit blocks around the lake. Strata jobs usually want consistent street-facing louvres and a tidy common-property conversation; we're comfortable in that meeting.

We'll always quote from our own measure. Made-to-measure panels cut to a mis-read tape are expensive ornaments, and the measure is free, so the risk trade is all one way. By all means bring your rough sizes to the form; we'll bring the tape.